Monday, November 29, 2010

Web Usability Group

On November 17th, the Web Usability Group met for the first time to discuss the City's Web Portal. The group is comprised of citizens and City staff. The goal is to utilize the input and opinions from the group to help improve the City's Web Portal. At the first meeting, the group identified three key areas for usability testing:
  • People finding contact information
  • People finding City meeting information
  • People finding inspection, permit, building information
 The Web Usability Group:
 

2 comments:

  1. One of the topics we covered was PR stories did not have relevant information. For example, the date is missing and only a reference to a day of the week.

    Example as of today,Dec 3, http://www.raleighnc.gov/home/content/PubAffairs/Articles/LightUpNight.html

    The story needs to include "December 3rd 2010" when talking about the Friday Christmas treet lighting

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  2. Thanks Reid. We have updated the page you cite and we will make sure to communicate this with our Public Affairs staff!

    ReplyDelete